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About this role:

Wells Fargo is seeking a Lead Analytics Consultant in the Customer Remediation Center of Excellence supporting the Remediation Analytics Team. Learn more about the career areas and lines of business at wellsfargojobs.com.

Primary responsibilities for this role include utilizing database knowledge and business process to perform quality assurance and advanced data analysis of identified populations of customers that require remediation and to validate the calculation of the refund, account adjustment or other resolution. These roles will support Home Lending, Credit Cards, Auto, Deposit/Banking, Data Operations and Personal Loans and Lines.

In this role, you will:

• Perform Data Analysis, develop process and perform Quality control reviews of Data solutions.
• Validate data through Quality control scorecards, create and execute test cases and scenarios.
• Document the findings and work with the team to resolve the findings.
• Interpret and translate regulatory defined stress test scenarios into model parameters, evaluate results of stress test results, and interpretation of model output.
• Provide leadership in the identification and development of new research concepts and designs.
• Ensure adherence to compliance and legal regulations and policies on all projects managed.
• Assist managers and leaders in building quarterly and annual plans and forecast future market research needs for business partners supported.
• Provide vision, direction, and expertise to leadership on implementing innovative and significant business solutions that align to the enterprise.
• Engage with peers, managers risk, compliance, managers across the enterprise, and serve as an expert advisor to leadership team.

Required Qualifications, US:

• 5+ years of Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications:

• 5+ years of SQL experience
• 3+ years of SAS experience
• 2+ years of Teradata experience
• Knowledge and understanding of Quality Assurance (QA) and performance measures.
• Quality control review experience
• Experience with Customer Remediation, Audit Validations, Applied Statistics, Database, Automation or Regression testing.
• Experience with analytical methods used in statistical analysis, modeling, and reporting.
• Extensive knowledge and understanding of research and analysis.
• Strong analytical skills with high attention to detail and accuracy
• Ability to work cohesively and collaborate with analytic functions throughout the organization.
• Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment.
• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment.
• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important.
• Strong independent thinking skills
• Excellent verbal, written, and interpersonal communication skills.
• Education: Bachelor's degree or higher in a quantitative field such as applied math, statistics, engineering, physics, accounting, finance, economics, econometrics, computer sciences, or business/social and behavioral sciences with a quantitative emphasis and 4+ years of experience in one or a combination of the following: reporting, analytics, or modeling

Job Expectations:

• Ability to travel up to 5% of the time.
• The selected candidate must be located in one of the listed work locations. This position is expected to work on site three days a week.

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Posting End Date:
21 Apr 2024
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

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Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.