ArtWorks, an equal opportunity employer, is strongly committed to building and retaining a diverse team that creates an inclusive workplace which harnesses each voice to collectively advance ArtWorks’ mission.

Job Title: Development Database Coordinator

Salary: $40,000 - $48,500

Job Type: Full-time, Nonexempt

Location: ArtWorks Administrative Office, 2460 Gilbert Avenue, Cincinnati, OH 45206

Reports to: Director of Development

Start date: ASAP

Job Description

ArtWorks seeks a Development Database Coordinator to support fundraising programs that advance our mission. This is a growth opportunity to join the dynamic team responsible for expanding our portfolio of donors and volunteers needed to drive programming impact. Core responsibilities include database management (SalesForce) generating gift acknowledgements and reports, supporting events like mailing lists and registration, and coordinating the ArtWorks Mural Tour Program.

Key Responsibilities:

Database Coordination (50% of time)

• Maintain all donor and sales records in SalesForce
• Record all revenue and manage the Pipeline
• Enter all donor transactions
• Create acknowledgement letters and tax forms
• Manage event registrations and tracking through 4aGoodCause
• Conduct donor research and maintain donor profiles
• Track moves management
• Onboard new users for SalesForce/4aGoodCause platforms
• Create historical and analytical reports
• Update SalesForce for appropriate new releases
• Manage SalesForce, Square, Zapier, 4aGoodCause, & other potential giving platforms

Fundraising Events (30% of time)

• Manage volunteers for events
• Manage auction logistics and software
• Track reservations and event attendance
• Provide post-event follow-up and analysis

Mural Tour Program (20% of time)

• Manage public and private tour schedules and routes
• Manage tour docent schedule and staffing for volunteers and/or paid youth
• Coordinate with Marketing & Communications for promotion of mural tours, sponsor recognition and community partnerships, as well as updating routes and scripts
• Coordinate annual call to Mural Tour Docent volunteers and their training and orientation

Qualifications and experiences:

• Commitment to ArtWorks’ mission, vision, values, culture and Diversity, Equity, Inclusion, Accessibility & Belonging Plan
• 2+ years of experience supporting fundraising events and managing donor databases (SalesForce Preferred)
• Bachelor’s Degree or may consider equivalent work experience in the areas of responsibilities
• Driver’s license and personal transportation
• Must be willing to work outside of normal business hours when needed

Skills and abilities:

• Builds effective relationships through formal and informal networks, internally and externally
• Collaborates by building internal and community partnerships with shared objectives
• Champions diversity that recognizes the value of different perspectives and cultures
• Embraces changes by adapting approach and demeanor to match the shifting demands of different situations
• Is resourceful in securing and deploying resources effectively and efficiently
• Plans and aligns work to meet commitments aligned with organizational and department goals
• Communicates effectively in a variety of communication modes, written and oral
• Exercises discretion and good judgment in sensitive situations and with confidential information
• Experience with various technologies, able to troubleshoot and research as issues arise
• Skilled in Microsoft Office products, experience with Adobe Creative Cloud suite is a plus
• Ability to give direction to and manage outside vendors
• Ability to manage time well, particularly while managing competing priorities
• Adhere to ethical behavior and business practices